These Terms of Service ("Terms") are an agreement between FA Finance ("FA Finance", "we", "us") and the person or entity accessing this website or the FA Finance platform ("Customer", "you"). By using the service you agree to these Terms. If you are accepting on behalf of a company, you represent that you are authorised to bind that company.

If you have a separately signed agreement with FA Finance (for example an Order Form or Master Services Agreement), the terms of that agreement take precedence where they conflict with these Terms.

1. The service

FA Finance provides AI agents that automate Accounts Payable, Accounts Receivable, and other finance workflows, along with related integrations, dashboards and APIs (the "Service"). We continually improve the Service and may add, modify or remove features.

2. Accounts

To use most of the Service you need an account. You must provide accurate information, keep your credentials secure, and are responsible for activity under your account. Notify us at security@fafinance.net if you suspect unauthorised use.

3. Customer data

"Customer Data" means the content, documents, and records you or your users submit to the Service or authorise the Service to retrieve from connected systems. You retain all rights in Customer Data. You grant FA Finance a worldwide, non-exclusive, limited licence to host, process, transmit and display Customer Data solely to provide, secure and support the Service.

Processing of personal data within Customer Data is governed by our Privacy Notice and, where applicable, a Data Processing Agreement.

4. Acceptable use

You agree not to:

Use the Service in violation of applicable law.
Submit content you do not have the right to submit, or that infringes third-party rights.
Attempt to probe, scan, reverse engineer, or disrupt the Service except to the extent required by law.
Use the Service to build a competing product, or to train third-party foundation models.
Share your credentials or allow a user to share a single account.

5. Fees and billing

FA Finance uses usage-based, token-denominated pricing. Fees, tiers, and metering are described on the pricing page and in your Order Form (if any). Unless otherwise stated, fees are in EUR and exclusive of VAT and applicable taxes. Invoices are payable within 14 days of issue. Overdue amounts may accrue statutory interest under Danish law.

6. Beta and preview features

Features marked "Beta", "Preview" or similar are provided "as is", may change without notice, and are excluded from any service level commitments.

7. Intellectual property

FA Finance and its licensors retain all rights in the Service, including software, models, prompts, UI and documentation. Feedback you provide may be used by FA Finance without restriction, without obligation to you.

8. Confidentiality

Each party will protect the other's non-public information with the same degree of care it uses for its own (and no less than a reasonable degree of care), and will use it only to perform under these Terms.

9. Warranties and disclaimer

FA Finance will provide the Service with reasonable skill and care. The Service uses AI / automated systems that can produce incorrect or unexpected output. You are responsible for reviewing and approving material business decisions before acting on them. Except as expressly stated in these Terms, the Service is provided "AS IS" and FA Finance disclaims all other warranties to the fullest extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Each party's aggregate liability arising out of or related to these Terms will not exceed the fees paid or payable by Customer to FA Finance in the 12 months preceding the event giving rise to the liability. Nothing in these Terms excludes liability that cannot be excluded under mandatory law.

11. Term and termination

These Terms apply for as long as you use the Service. Either party may terminate for material breach that is not cured within 30 days of written notice. We may suspend the Service on short notice if your use presents a security, legal or operational risk. On termination, your right to use the Service ends; we will make Customer Data available for export for a reasonable period and then delete it in line with our retention schedule.

12. Changes to the Service or Terms

We may change the Service and these Terms. Material changes to the Terms will be announced at least 30 days in advance. If you do not agree with the change, your remedy is to stop using the Service before it takes effect.

13. Governing law and venue

These Terms are governed by the laws of Denmark, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. The courts of Copenhagen, Denmark, have exclusive jurisdiction, unless mandatory consumer-protection law provides otherwise.

14. Contact

Questions about these Terms: hello@fafinance.net.